Call centre

Opcommshq (Pty) Ltd was built from the belief that every client should receive the same level of excellence no matter their budget or size.

We specialise in bespoke call handling and customer care solutions that have been designed to streamline into our client’s existing business practices with speed, accuracy and agility. We only use the latest intelligent software and technologies which allow us to manage complicated enquiries that many competitors would reject.

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Our Call Centre Solutions

  • Live Call Support

    Our years of experience have taught us how to continuously improve the solutions we offer to our clients and that our clients’ customers expect from them.

  • Live Chat Support

    As part of our customer service solutions, live chat support can be incorporated within a full package or used as a standalone option depending on the needs of our clients.

  • Email Management

    In today’s technology-driven world it is doubtful that any organisation is failing to take advantage of email capabilities, however, many can underestimate the full value of email.

  • Virtual Assistant

    We have built trusted relationships with suppliers and industry-leading vendors ensuring that we can offer truly unique and cost-effective services.

  • Social media management

    There are many possibilities when it comes to utilising social media to ensure customer retention, improved sales pipelines and building a unified and lasting image of your brand.

  • Outsourced telemarketing

    As part of an effective marketing strategy, many of our clients include telemarketing as a core eliminate.

  • Technical support

    Our years of experience have taught us how to continuously improve the solutions we offer to our clients and that our clients’ customers expect from them.

Call Centre Solutions

Contact us

Please complete the following enquiry form and outline your query. One of our friendly support team will be in touch within 48 hours.
We look forward to hearing from you

Email: info@opcommshq.com

Address: Unit 202 Park One Building,
Heron Crescent, Century City, Western Cape,
7441 Cape Town, South Africa